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MSMEs advised to take small steps towards AI adoption

Speaking before the North Luzon Area Business Conference of the Philippine Chamber of Commerce and Industry (PCCI) held in Bataan province, Uy championed technology adoption, especially in the face of widespread use of new technologies such as generative AI.

As intimidating and complex artificial intelligence (AI) tools may be, micro, small, and medium enterprises (MSMEs) should take gradual but steady steps towards exploring how these could make operations more efficient and scalable, according to Converge ICT Solutions Inc. CEO and 51st Philippine Business Conference and Expo (PBC&E) Chairman Dennis Anthony Uy. 

Speaking before the North Luzon Area Business Conference of the Philippine Chamber of Commerce and Industry (PCCI) held in Bataan province, Uy championed technology adoption, especially in the face of widespread use of new technologies such as generative AI. 

“Companies all over the world are trying to adapt to AI. Here in the Philippines, we’re barely scratching the surface. And the smaller businesses, which are just starting to embrace digitalization, have to learn new ways of doing business with the growing pervasiveness of these new technologies,” said Uy.

“AI is not just for medium to large companies. Micro and small businesses can also find a foothold in the use of the game-changing technology,” he added. “With AI adoption, MSMEs can potentially increase efficiency, reduce costs, and drive competitive edge.”

Converge ICT Solutions Inc. CEO and 51st Philippine Business Conference and Expo (PBC&E) Chairman Dennis Anthony Uy (third from left) delivered the keynote address during the opening ceremony of the North Luzon Area Business Conference of the Philippine Chamber of Commerce and Industry (PCCI) held in Bataan. IN PHOTO (from left): PCCI-Bataan President Bryan Joseph Banzon, PCCI Chairman Emeritus and ECOP and Philexport President Sergio Ortiz Luis Jr., Converge CEO Uy, Bataan Governor Hon. Jose Enrique “Joet” Garcia, PCCI Vice President for Regional Affairs and Membership Bing Sibal-Limjoco, PCCI Director for Environment and Climate Change and Education and Corporate Governance Edgardo Lacson, PCCI-North Luzon Area Vice President Atty. Maria Amalia Tiglao-Cayanan, and PCCI-Region III Regional Governor Cristina Tuzon.

Coming from a trip to Taiwan which is known as the global hub for the semiconductor industry, Uy noted that artificial intelligence is making its way through the manufacturing value chains of most technology sectors.

“If the Philippines can find a niche spot in this value chain, the multiplier to employment, skills and knowledge upgrading, and the effect on downstream industries is massive,” he said. “While micro and small businesses may not yet be able to participate in these larger value chains, where they can benefit from is by taking small steps in adapting AI tools,” noted Uy. 

From the part of the local government, Bataan Governor Jose Enrique “Joet” Garcia III pledged his support to make his province “future-ready” by hosting start-ups and supporting digitally-enabled businesses.

“We want to express the support of the provincial government of Bataan, of course together with all the local government units for the creative and innovative industry. We know this sector is the key to accelerate more productivity and growth, especially for the youth who were born adept to digital devices,” noted Garcia. 

The possibilities of AI use were experienced first-hand by micro and small businesses in the Byte Forward Hackathon jointly organized by Converge, PCCI, the Department of Trade and Industry, and Converge subsidiary Rev21 Labs. 

Converge and the participating small businesses came up with problem statements stemming from actual pain points experienced in the course of business. Ten teams of third and fourth year college students from Bataan came up with solutions aided by AI tools. 

Artificial intelligence will come into bigger focus in the 51st Philippine Business Conference and Expo organized by the PCCI. As Chairman of the Conference, Uy deliberately made the move to make the event ‘technology-forward’ and bring modern, digital solutions to MSMEs. The Conference will be held on October 20-12 at the SMX Convention Center

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