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CebPac selects IBS Software to transform crew operations

Capt. Samuel Avila II, CEB VP for Flight Operations; Alex Reyes, CEB Chief Strategy Officer; Lei Apostol, CEB VP for Customer Service Operations; Mathew Baby, IBS Senior VP and Head of Airline Operations Business; Sunil George, IBS VP and Region Head; Gautam Shekar, IBS VP and Region Head – APAC

Cebu Pacific, the Philippines’ leading airline, has selected IBS Software for its crew scheduling processes to further improve operational efficiency.

As the airline ramps up its domestic and international networks, more flights would entail better management of staff schedules. 

The move is part of Cebu Pacific’s digitalization journey. By implementing the IBS Software’s cloud-based iFlight ADOPT solution, Cebu Pacific will replace manual processes with digital tools to implement new systems for crew pairings, rostering and crew preferential bidding, leading to increased employee satisfaction.

“Cebu Pacific wants to ensure that it maximizes digital tools to improve the processes for its staff. Employee satisfaction is important to us and iFlight gives us the tools and insight we need to make proactive, data-led decisions to support crew with complex scheduling. In IBS Software, we have found the ideal partner to digitalize critical operations and we look forward to a long and productive partnership,” Capt. Sam Avila, Cebu Pacific Vice President for Flight Operations said. 

iFlight will enhance Cebu Pacific’s existing crew rostering system by producing fair and transparent rosters, and helping staff manage their schedules more effectively. 

 “It is an honor to be selected by Cebu Pacific, an innovative and highly progressive airline that is putting state-of-the-art digital platforms at the core of its operations as it continues to grow. The low-cost carrier segment is dynamic and fast-growing and this partnership is testimony to our vision and expertise in helping ambitious airlines like Cebu Pacific use latest technology to overhaul operational processes and put crew and customer experiences first,” said Guatam Shekar, Senior Vice President and Regional Head of Asia Pacific, IBS Software.

Built on the most modern and robust cloud native technical platform, iFlight is designed to optimize end-to-end airline operations and crew management, ensuring operational excellence, configurability and scalability. Its modular architecture allows the world’s top airlines to add functionality as their operational complexity grows, helping them optimize resources, employ emerging technologies, and boost decision-making processes. For more information, visit